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Customer asks for Agent OR the BOT auto-realizes it’s yet to be trained on Questions being asked by Customer
Customer is offered an option to join audio or Video call with agent
Chat window becomes audio/video conference room with agent
Customer gets enhanced online experience of browsing the site, screen sharing and talking with agent on call, thereby getting guided assistance for their online journey
Users visit your site for a purpose, but significant of them drop off for any of the below reasons
Have some questions to get clarity on
Prefer to speak to person not chatbots for guidance to make an informed decision especially for high-value purchases
In hurry / impatient to call and wait on long customer care calls
Get distracted as the doorbell / mobile rang or because of something else
Avoid customer frustration with long waiting customer care calls
Offer humanized contextual conversation from the very page they are on your website
Offer Humanized Guidance assistance to your online customer with a click of a button through your website:
Close the online sales gap and experience disconnect and drive online sales like never before
Start Creating Great Online Sales Experiences With Guidizy
Win More Online Customers With Humanized Contextual Conversations
Try Live Demo of all features with our Virtual Assistant
No new IT infrastructure required, works with any PC, Tablet with a browser
Create sales journeys that suits your business
Easy integration to existing website
Improve immediate resolution in sales experience
Improve digital experience & sales funnel conversions
Drive sales engagement at the right time
