How human bot works


Step 1

Customer asks for Agent OR the BOT auto-realizes it’s yet to be trained on Questions being asked by Customer.


Step 2

Customer is offered an option to join audio or  Video call with agent.


Step 3

Chat window becomes audio/video conference room with agent.


Step 4

Customer gets enhanced online experience of browsing the site, screen sharing and talking with agent on call, thereby getting guided assistance for their online journey.

Why guidizy

Close the decision making gap for your online customers

Users visit your site for a purpose, but significant of them drop off for any of the below reasons


Have some questions to
get clarity on.

Artboard 1

Can’t decide

Prefer to speak to person not chatbots for guidance to make an informed decision especially for high-value purchases

Can’t wait

In hurry / impatient to call and wait on long customer care calls

Artboard 1

Loss of focus

Get distracted as the doorbell / mobile rang or because of something else

Not all online users can be subjected to long waiting customer care calls

Legitimate high-value online customers deserve humanized guided assistance to complete the purchase with confidence

How guidizy empowers you

Turn your website into a smart and intelligent selling machine

  • Avoid customer frustration with long waiting customer care calls.

  • Offer humanized contextual conversation from the very page they are on your website


Drop off point – Identify crucial points on your website where most online users drop-off.

High Value Customer – Identify high value online customers based on the value of the product/service or shopping cart value or whatever suits your business most


Configure – Configure the dynamic behaviour of human-bot in terms of level and kind of support based on the customer context and identified drop-off point on your website

Enable – Inject Guidizy button at those drop-off points to offer Human-BOT driven humanized guided assistance for those High Value Customers

Offer Humanized Guidance

Offer Humanized Guidance assistance to your online customer with a click of button through your website
Audio only
One-way video
Two-way video
Screen sharing

  • Close the online sales gap and experience disconnect and drive online sales like never before

  • Start Creating Great Online Sales Experiences With Guidizy​

  • Win More Online Customers With Humanized Contextual Conversations

  • Try Live Demo of all features with our Virtual Assistant

Integrate Guidizy into your website
and see the difference

No new IT infrastructure required, works with any PC, Tablet with a browser

Create sales journeys that suits your business

Easy integration to existing website

Improve immediate resolution in sales experience

Improve digital experience & sales funnel conversions

Drive sales engagement at the right time